Terms and Conditions

Back Orders: 
If your order includes an item that is not currently in stock, you will be notified at the time of order and the item will be forwarded separately within 7 business days.   Out of stock items will be forwarded by ordinary mail/parcel post.  Where the delay is anticipated to be longer than 7 business days, you will be given the option to wait or receive a refund for that item. 

International Orders:
 For the purpose of ease, all international orders will be forwarded using Australia Post Express Post International or sea freight according to customer approval.  We will not accept liability for lost international shipments. Customers can request insurance through Australia Post. International shipping costs are added at checkout and are set at $80.00AUD. 

Payment: 
When an order is made to Belly Pillow International, you are required to submit your Credit Card number to initiate the order process. 

Orders shipped anywhere in Victoria, Australia attract a $14.00 postage, handling and insurance charge. Orders shipped anywhere else in Australia attract a $24.00 postage, handling and insurance charge. Express Shipping Option - Belly Pillow international offers an Express Shipping option on all products. Within Victoria this is $20.00 shipping, handling and insurance charge. Outside of Victoria but within Australia the Express Shipping charge is $32.00. All International orders attract a standard $85.00 charge. International orders are shipped via EMS Express Post Couriers.

Prices

: All prices are shown in Australian Dollars. The Goods and Service Tax (GST) is indicated where required. We don't change our prices often, but we do reserve the right to alter them at any time, including when we put items on special. 

Note for International Customers: The prices displayed on this site include Australian Goods and Services Tax, currently levied at 10%  - but if the shipping address is overseas, then this is an export and the GST will not be included during the checkout process. So the prices are even cheaper than they look! 

Online Ordering

Belly Pillow International Pty Ltd is using ANZ eGate to process your payment. Customer credit card details are protected because customers are re-directed to a secure page hosted by ANZ eGate to enter card details. 

Consumer Information

Privacy: 
Your information is kept under a secure database and will not be given or sold to anyone. Upon registration, you will be automatically added to our mailing list, which you may unsubscribe at any time. Belly Pillow International (BPI) may give additional savings for registered members, however it is not mandatory for us to do so.   For more information see our Privacy Policy.  

Mailing List: 
Mailing lists are not used outside of BPI.  Customers may periodically receive electronic information about sales and specials from BPI.   

Repairs
: All items are checked for condition and quality when they are packed for each order.  Faulty items may be repaired or replaced at the manufacturers discretion. If you have received a faulty item please contact BPI Accounts on +61 414720073 for manufacturer lists and instructions.  

Returns: 
See Shipping and Returns.  

Privacy Policy

Your privacy is important to us. Belly Pillow International is committed to ensuring that your information is safe and secure online. We use the highest level of security in our shopping cart and all other pages where we ask you for personal information. By using SSL encryption, latest encryption technology and the Internet Standard for secure transactions we ensure the safest possible electronic transaction environment. 

Belly Pillow International has a firm commitment to privacy, including user interactions with its eStore. We use the information we collect about you to provide customised information and to process orders. 

To fulfill an order placed on our eStore, it is necessary for us to collect certain information from you. 

Personal information will not be released to persons or entities outside our organisation without your consent except where: 


(a) such disclosure is permitted under the Privacy Act 1988;


(b) we are required by law to disclose information to third parties; or

(c) we have outsourced some internal functions to third party contractors. 

Disclaimer

The information contained on this eStore is provided by Belly Pillow International in good faith. The information is believed to be accurate and current at the date the product information was placed on the eStore. However, Belly Pillow International and its related bodies corporate, any of their directors, officers, employees, or consultants do not make any representation or warranty as to the accuracy or completeness of the information. 

The information contained on this site is for general information only and does not claim to be comprehensive AND is not a substitute for professional advice.

Belly Pillow International does not warrant that your access to the network or the information contained in any content will remain error free, or that the network or the server which stores and delivers the website and its contents to you will remain free of viruses or other harmful components. By accessing the website you agree that Belly Pillow International will not be liable as a result of any error, virus or harmful component. 

Neither Belly Pillow International nor employees of Belly Pillow International make any representations or warranty as to the reliability, accuracy or completeness of the information contained on this website, and by accessing this website you agree that neither Belly Pillow International nor any of the employees thereof will be liable for any errors or omissions in the information contained on this website. In ordering products from this website, you accept all responsibility for selecting a product that is suitable for your purposes. 

Belly Pillow International does not warrant that a product is available or suitable for your purposes and by accessing this website you agree that Belly Pillow International will not be liable for any product that is not available or not suitable for your purposes or individual needs. 

You expressly acknowledge and agree that Belly Pillow International does not control other users of this website, the providers of information or ideas to this website, and Belly Pillow International is therefore not liable for their opinions or their behaviour, including any information or advice provided by them or any defamatory statements made by them or any offensive conduct on their part. 

You further acknowledge and agree that Belly Pillow International will not be liable to you or any other person for any direct, indirect, incidental, special, consequential or exemplary damages, including but not limited to damages for product liability, personal injury or negligence resulting from use of goods or services supplied to you, or on behalf of you, through the website. 

Medical Disclaimer

The information on this web site has been able to be compiled as a result of input from many professionals from areas such as the Australian Health and Fitness Industry including personal trainers and exercise physiologists, the Medical Industry including Obstetricians, Physiotherapists, Chiropractors, Maternal Health Staff, and Specialists in post-natal health, and literature relating to Human Anatomy and Physiology.  
Belly Pillow International is grateful for all of the time and input that has been given by various parties and takes great care in providing accurate and up to date information. 

Belly Pillow International is not a medical institute and therefore none of its staff will give any diagnosis or medical advice. All information provided by Belly Pillow International must be considered as an educational service only. 
Any communication between yourself and Belly Pillow International should not be relied upon as a medical consultation. 
This web site is not designed to replace a physician's independent advice. We will do our best to provide you with information that will help you make your own health care decisions. 

All information included is intended for educational purposes only. It is not intended to replace the services of your physician, or to provide an alternative to professional medical diagnosis or treatment. 
It is not intended to provide an alternative to any other relevant professional advice. It’s not intended to take you away from your current health care program. It is not intended to diagnose, treat, cure or prevent any disease or condition. If you think you have any type of medical condition you must seek advice from your physician. You should always consult your physician and other relevant professionals before taking any advice from us, practising any technique or applying any information from us. 

We advise that you consult your Physician prior to the use of the products within this website or the application of any exercises. 

Your safety is our priority. You are responsible for the final decision to determine whether the environment, condition and situation (personal or environmental) are safe for you to practice, or continue to practice any technique you learned from us. Belly Pillow International and its staff are not responsible and have no liability whatsoever for any damage, injury or negative effects relating in any way to the application of the information provided on the web site or use of our products. 

Belly Pillow International takes great care in providing accurate and up to date information. However, if you believe that any information may be inaccurate please call the office on 0414 720 073 or email us at comments@bellypillow.com 

Other Policies

Re-Use and Recycling


Belly Pillow International is committed to reducing waste of discarded business products and products that include substances that may be harmful to our environment when they break down.  

We encourage consumers to make unwanted products available to other practitioners who may well make good use of them.  

Shipping & Returns

Returns Policy


The products that we make available through our eStore have been selected according to our "use-ability" benchmarks.  These include features such as durability, popularity, environmental responsibility, safety, guaranteed quality and reliability.  However, we acknowledge that at times it is not always possible to be sure that a product meets your expectations without handling it prior to purchase. Therefore, Belly Pillow International has the following replacement or refund protocol in place where a product fails to meet your expectations. 

You may return most new, unopened items within 7 days of delivery for a full refund or product replacement. We will pay the return shipping costs if the return is a result of our error or the item is defective – i.e. manufacturers defect.  In such cases you must:

Include a copy of your delivery docket listing the product being returned.

On the reverse side or on an attached note, list reasons why you wish to return the product.

Using padded packaging, return your package via Australia Post Express Delivery or similar, to Belly Pillow International PO Box 221 Abbotsford Australia 3067, at your own expense. 

Keep a record of your order and the delivery docket until you have received a credit.  

Replacement products are mailed out with your next order unless you arrange otherwise.

Note: Postage, handling and insurance charges are non-refundable 

Where an item has been damaged during shipping, the following applies:

Belly Pillow International endeavours to package all items to prevent damage through carrier handling.  From time to time - damage may occur.  You must notify us within 24 hours of receipt of goods if any damage is evident.  

Please note Couriers and Australia Post do not insure you or us against breakage or loss - to insure your goods against breakage or loss you will need to apply for transit insurance with your order.  This can be done in the comments section of your order. 

However, in the interest of customer loyalty we will refund the cost of the damaged goods if you notify us within 24 hours of delivery and return the damaged goods to our warehouse.  Any refund will not include delivery charges. 

If you wish to accept a store credit, then the cost of the damaged goods and the delivery cost to you will be credited.  We will require you to forward the damaged goods to our warehouse for authentication. The return delivery charge is not covered as part of the store credit arrangement. 

We reserve the right to refuse refunds or exchanges that do not meet these conditions.  If you have any concerns or questions about our terms and conditions, please do no hesitate to contact us.  

Shipping

We can ship to virtually any address in the world. Note that there are restrictions on some products, and some products cannot be shipped to international destinations. When you place an order we will calculate shipping and delivery dates for you based on the availability of your items and the shipping options you choose.